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Lead Adult Care Worker (Level 3)

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10

Modules

£4000

Funding

18 Months

Duration

Overview

Lead Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives. In addition, Lead Adult Care Workers have responsibility for providing supervision, frontline leadership, guidance, and direction for others, or working autonomously, exercising judgement, and accountability.

As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional, or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity, and control. By providing leadership, guidance, and direction at the frontline of care delivery you will be instrumental in improving the health and wellbeing of those receiving care and support. Lead Adult Care Workers will in some circumstances have delegated responsibility for the standard of care provided and may supervise the work of other care workers. This exercising of autonomy and accountability means leading and supporting others to comply with expected standards and behaviours.

A Leader in Adult Care has responsibility for managing community or residential based services. This role has a large element of leadership, whether with other care workers and networks or in leading the service itself. A successful apprentice will have met all the requirements. They have a responsibility to ensure the service is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff with established standards and regulations.

Course Requirements

  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking their end point assessment. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL
  • A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Who is the course for?

Lead Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings. As well as covering Lead Adult Care Workers this standard also covers Lead Personal Assistants who can work at this senior level but they may only work directly for one individual who needs support and/or care services, usually within their own home.

Assessment Methods

This is a knowledge based course with practical aspects that will need to be demonstrated. 

End-Point Assessment

  • Professional discussion underpinned by a portfolio
  • Knowledge test

Progression Routes

Upon the successful completion of this apprenticeship, why not continue to study on one of these courses:

  • Leader in Adult Care (Level 5)

Learning Path

  • Your job roles and other worker roles relevant to the context of the service in which you are working. This could include supporting with social activities, monitoring health, assisting with eating, mobility, and personal care
  • Both your own and other workers professional boundaries and limits training and expertise
  • Relevant statutory Standards and Codes of Practice for your role
  • What the ‘Duty of Care’ is in practice
  • How to create and develop a care plan based on the person’s preferences in the way they want to be supported
  • How to monitor, plan, and review a care plan in response to changing physical, social, and emotional needs of individuals
  • How to lead and support others to ensure compliance with regulations and organisational policies and procedures

 

The importance of having the right values and behaviours

  • How to ensure that dignity is at the centre of all work with individuals and their support circles
  • The importance of respecting diversity, the principles of inclusion, and treating everyone fairly

 

The importance of communication

  • The barriers to communication and be able to both identify, and determine, the best solutions to achieve success when communicating with the individual you are supporting
  • How to communicate clearly both verbally and non-verbally and able to influence others to maximise the quality of interaction
  • The role of advocates and when they might be involved
  • Your own, and other workers’ responsibilities for ensuring confidential information is kept safe

 

How to support individuals to remain safe from harm (safeguarding)

  • What abuse is and what to do when you have concerns someone is being abused
  • The national and local strategies for safeguarding and protection from abuse
  • What to do when receiving comments and complaints ensuring appropriate and timely actions takes place
  • How to recognise and prevent unsafe practices in the workplace
  • The importance and process of whistleblowing, being able to facilitate timely intervention
  • How to address and resolve any dilemmas you may face between a person’s rights and their safety

 

How to champion health and wellbeing for the individuals they support and work colleagues

  • The health and safety responsibilities of self, employer, and workers
  • How to keep safe in the work environment
  • What to do when there is an accident or sudden illness and take appropriate action
  • What to do with hazardous substances
  • How to promote fire safety and how to support others to so
  • How to reduce the spread of infection and support others in infection prevention and control
  • How to use and promote with others where relevant, risk assessments to enable a person centred approach to delivering care

 

How to work professionally, including their own professional development of those they support and work colleagues

  • What a professional relationship is with the person being supported and colleagues
  • How to work with other people and organisations in the interest of the person being supported
  • How to be actively involved in your own personal development plan and, where appropriate, other worker’s personal development plans
  • How to demonstrate the importance of excellent core skills in writing, numbers, and information technology
  • How to develop and sustain a positive attitude and address signs and symptoms of stress in self and other colleagues
  • How to carry out research relevant to individuals’ support needs and share with others
  • How to access and apply good practice relating to your role
  • How to access and apply specialist knowledge when needed to support performance in the job role

The main tasks and responsibilities according to their job role

  • Support individuals you are working with according to their personal care/support plan
  • Take the initiative when working outside normal duties and responsibilities
  • Recognise and access help when not confident or skilled in any aspect of the role that you are undertaking
  • Implement/facilitate the specialist assessment of social, physical, emotional, and spiritual needs of individuals with cognitive, sensory, and physical impairments
  • Contribute to the development and ongoing review of care/support plans for the individuals you support
  • Provide individuals with information to enable them to exercise choice on how they are supported
  • Encourage individuals to actively participate in the way their care and support is delivered
  • Ensure that individuals know what they are agreeing to regarding the way in which they are supported
  • Lead and support colleagues to understand how to establish informed consent when providing care and support
  • Guide, mentor, and contribute to the development of colleagues in the execution of their duties and responsibilities

 

Treat people with respect and dignity and honour their human rights

  • Demonstrate dignity in your working role with individuals you support, their families, carers, and other professionals
  • Support others to understand the importance of equality, diversity, and inclusion in social care
  • Exhibit empathy for individuals you support, i.e. understanding and compassion
  • Exhibit courage in supporting individuals in ways that may challenge their own cultural and belief systems

 

Communicate clearly and responsibly

  • Demonstrate and promote to other workers excellent communication skills including confirmation of understanding to individuals, their families, carers and professionals
  • Use and facilitate methods of communication preferred by the individual you support according to the individual’s language, cultural, and sensory needs, wishes and preferences
  • Take the initiative and reduce environmental barriers to communication
  • Demonstrate and ensure that records and reports are written clearly and concisely
  • Lead and support others to keep information safe, preserve confidentiality in accordance with agreed ways of working

 

Support individuals to remain safe from harm (safeguarding)

  • Support others, to recognise and respond to potential signs of abuse according to agreed ways of working
  • Work in partnership with external agencies to respond to concerns of abuse
  • Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
  • Recognise, report, respond to, and record unsafe practices and encourage others to do so

 

Champion health and wellbeing for the individuals they support

  • Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
  • Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
  • Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food, and nutrition
  • Carry out fire safety procedures and manage others to do so
  • Develop risk assessments and use in a person centred way to support individuals safely including moving and assisting people and objects
  • Manage, monitor, report, and respond to changes in the health and wellbeing of the individuals you support

 

Work professionally and seek to develop your own professional development

  • Take the initiative to identify and form professional relationships with other people and organisations
  • Demonstrate, manage, and support self and others to work within safe, clear professional boundaries
  • Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback, and learning opportunities
  • Demonstrate continuous professional development
  • Carry out research relevant to individuals’ support needs and share with others
  • Demonstrate where necessary mentoring and supervision to others in the workplace
  • Demonstrate good team/partnership working skills
  • Demonstrate their contribution to robust recruitment and induction processes

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