October 18, 2016

Business Skills

Business Skills


Within business skills we offer a range of courses and qualifications, from Business Administration, Customer Service, in both Apprenticeships and stand-alone qualifications.

Our qualified and experienced tutors and assessors will guide you every step of the way, giving you the skills to excel and progress.

Key Features

  • Gain an accredited qualification awarded by City & Guilds

  • Earn while you’re learning

  • Full support from our tutors and assessors

What’s involved

If you decide that an apprenticeship is the route for you then it will last for around 12 months. We will meet the needs of both yourself and the employer to deliver on and off the job training. On completion of the course you will receive an industry recognised qualification from City and Guilds

The apprenticeship is generally split into three main components: the first, where one of our tutors will come out to your workplace and observe and assess the skills you have gained whilst working; the second part contains all the theory behind why you do the things you do in the workplace and finally the Maths and English, if they are required and depending upon your situation you may not need to do this part.


Due to the funding eligibility rules, from the Education and Skills Funding Agency, it is best to speak with one of our advisers, but as a quick guide, based on age:

16-18 – We can usually offer Apprenticeships fully funded for these qualifications.

19+ – Depending on your situation and prior qualifications we have a wide range of funding options including 95% funded, to advanced learner loans that you only pay back when you earn over £26,575 a year (further details).

Entry requirements

None of these qualifications have entry requirements, although we recommend for the Level 4 qualifications that you have relevant experience.

However, we would recommend getting in touch with us and one of our helpful recruitment team can discuss the qualifications with you and find one that fits your requirements.


All of our qualifications have excellent progression opportunities, whether you are completing your Level 2 and looking to progress onto the higher levels or you’re finishing your Level 4 and looking to progress onto a University degree course – our tutors and assessors will help you every step of the way.

Courses we offer

Business Administration
Level 3

Business Administration Level 3

Interested to know more?

Find out more

Customer Service Practitioner
Level 2

Customer Service Practitioner Level 2

Interested to know more?

Find out more

Customer Service Specialist
Level 3

Customer Service Specialist Level 3

Interested to know more?

Find out more

Bespoke &
Other Courses?

Bespoke Courses

Tell us what you want!

Send us details!
“The course has helped me develop my confidence and I feel that I have developed my skills.”Sophie, BA L3
“It has helped me develop my confidence a lot and I feel that I can now take feedback onboard”Thomas, BA L2
“My assessor has been great and I feel that my skills have developed throughout the course…”Emily, CS L2


Contact us today for more information or even just for a friendly chat


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